Policies, Terms and Conditions:

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Xolk., Copyright ©

Credit Cards

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases.


Please note that although the website will display the prices in the currency of your choosing, the payment itself will be processed in Canadian dollars (CAD) based on the most current exchange rate.


If you receive defective products, please contact our customer service at support@xolk.ca. Attach some pictures and a description of the problem. You have 30 days upon reception of the product to claim a defect.


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Xolk is not responsible for the operation of, or content located on or throughout any such site.

Multiple Product Orders

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

Other Conditions

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Xolk reserves the right to make changes to this site and these conditions at any time.

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of an


We keep your personal information private and secure. Our secure servers protect your information using advanced encryption techniques and firewall technology.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Our store is not responsible for the actions of third parties.


Xolk does not accept returns. A store credit will be emitted if a product is defective and we were unable to resolve the situation.

Shipping Policy

Shipping Time -- Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive.

Shopping Cart Help

This online store is powered by 3dcart shopping cart software. The 3dcart solution provides the means to power this website but is in no way responsible for the activities/content found within. All content found on this site, including products, web


Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Canada. For orders shipped to other areas, you (the shopper) are solely responsible

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error, Xolk shall have the right to refuse or cancel any orders placed for products listed at the incorrect price